Free Delivery on orders over R1500. Anywhere in South Africa within 1 to 3 working days.
 
Call Centre:
 
0861 772 777
 
Hours: 8am - 5pm (Mon-Fri)     8am - 2pm (Sat)
 
 

Terms & Conditions

 

The website and domain www.kpstore.co.za ( hereinafter referred to as the "website")is owned by K Pointers Technologies (Pty) Ltd (hereinafter referred to as "KP Technologies") Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products that you may order online. Your use of the website will constitute acceptance of the Terms and Conditions as presented by K Pointers Technologies ()Ltd on this website (kpstore.co.za).

Brand names are copyright, trademarks and/or registered trademarks of their respective owners. We neither lay claim nor do we trade as any brand other than our own.

Defects, Returns, Refunds & Guarantees

Should you not be satisfied with your product purchased by from us by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced. As a valued customer, we shall at all times endeavour to provide you with the best customer service and ensure that all your rights in terms of the the Consumer Protection Act are protected. As a gesture our commitment to you we have established a 'change of mind/ peace of mind' return policy, which is provided to you over and above the rights you have in terms of the Consumer Protection Act. In terms of this returns policy, we may consider replacing goods purchased with us within 14 days from the date of purchase if such goods are returned in their original condition and packaging. We regret that due to copyright laws and the nature of the goods, licensed software and games cannot be returned unless defective. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition.

Sales Records

Full sales records regarding the transactions between you and KP Technologies shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction

Governing Law And Jurisdiction

This website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these Terms and Conditions, you and KP Technologies submit to the non-exclusive jurisdiction of the South African courts.

Privacy

KP Technologies shall take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), a copy of which may be downloaded from: http://www.justice.gov.za/paia/paia.htm

You hereby grant KP Technologies permission to electronically collect, store and use the your personal information provided by you to KP Technologies, and for KP Technologies to utilise cookies to collect such information, so that it may be is collected, stored and used for the following purposes:

  • to greet you when you access the website;
  • subject to your consent, to inform you of facts relating to your access and use of the website;
  • subject to your consent, to inform you about competitions and special offers from KP Technologies and/or its partners / affiliates;
  • to compile non-personal statistical information about browsing habits, click-patterns and access to the website;
  • to verify your identity when transacting on the website; and
  • to ensure that the goods are received by the addressee.
  • KP Technologies shall not disclose your personal information unless:
    • you consent thereto; or through due legal process.
    • KP Technologies may compile, use and share any information that does not relate to any specific individual; and
    • KP Technologies owns and retains all rights to non-personal statistical information collected and compiled by KP Technologies.

Security

Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that KP Technologies suffers any damage or loss.

You agree and warrant that your log-in name and password shall:

  • be used for your personal use only; and
  • not be disclosed to any third party.

You allow KP Technologies to take all reasonable steps to ensure the integrity and security of the website and back-office applications.

All credit card transactions are encrypted and handled by a third party Supplier called Setcom (Pty) Ltd. KP Technologies's registration documents and the website's registered domain name are checked and verified by GeoTrust Incorporated.

Changes To Agreement

KP Technologies may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

Agreements of Sale

Placing a product in a shopping basket without completing the purchase cycle does not constitute:

  • an agreement of sale; and/or an order for such product, and as such, KP Technologies may remove such product from the shopping basket if stock becomes unavailable and you cannot hold KP Technologies liable if such product is not available when the purchase cycle is completed at a later stage. An agreement of sale only comes into effect if and when:
    • you electronically submit a completed order for one or more products in your shopping basket; and
    • payment is either authorised, or received by KP Technologies in its bank account.

Termination of Sales & Cancellation of Orders

By KP Technologies: KP Technologies reserves the right, for purposes of preventing suspected fraud , to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and KP Technologies, in whole or in part, on notice to you. KP Technologies shall only be liable to refund monies already paid by you (see KP Technologies's Refund Policy in this regard), and accepts no other liability which may arise as a result of such refusal to process any order/sale.

By You: Save for certain exceptions , and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. Handling fee; In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.

Amounts Payable by You

Prices The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.

Delivery Costs These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.

Value Added Tax Value added tax at the rate of 14% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.

Import Duties Import duties may be payable by recipients of goods in foreign countries. KP Technologies does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.

Errors KP Technologies shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, KP Technologies will not be obliged to sell products at such incorrect prices and/or delivery charges, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.

Bank deposits & Electronic Funds Transfer

Should you select to pay via a bank deposit or Electronic Fund Transfer: on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into KP Technologies's bank account which is subject to the following Terms and conditions:

  • the full amount must be paid as per your order request within 48hours of placing your order;
  • your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order
  • for a direct deposit, the deposit must be in cash and in SA Rand only, ( no other currency will be accepted)
  • No cheque deposits are accepted
  • your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order
  • please email a copy of your deposit slip/transfer to orders@kpstore.co.za
  • your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in KP Technologies's account and on condition that your deposit slip has been mailed to orders@kpstore.co.za
  • depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shipped

Shipping

The Delivery option only commencers once the order has been verified and settled

An order will only be settled once payment has been received and "Verified"

Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

The same day delivery option needs to be paid for and "Settled" by 10:00 am to be received the same day, If "Settled" after 10:00 am It will be delivered the following day. Same day delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area

The overnight delivery option needs to be paid for and "Settled" by 3:00 pm to be received the following day, If "Settled" after 3:00 pm It will be delivered the 2nd day. Overnight delivery options only apply to major centres (Areas or Cities) Out Lying areas will receive it when the courier services the area

ID/Licence may be requested upon delivery

 

Name
Email
 
Item/s
Brand / Configuration / Model
 
Number of Items
Price Range (per 1 item)
 
Comment
 
Agree to KP Store Terms
 
 
Free Delivery on orders over R1500.
Anywhere in South Africa in 1 to 3 working days.